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What services does provide?

As a well-established broker, provides pro-level trading through a beginner-friendly platform.

We offer traders easy access to various financial markets with our comprehensive selection of tradable assets.

Here’s what you can look forward to on

A diverse range of trading instruments

We offer an extensive range of CFD trading instruments including forex, shares, indices, commodities, ETFs, bonds, IPOs, and crypto (not for UK residents).

To make trading as accessible as possible for traders of all levels, we offer handy tools such as trading calculators to make trading less complicated.

Intuitive trading platforms

You can enjoy tight spreads and a broad range of assets when you trade with

We have a smart, secure, and simple-to-use web platform with a clutter-free interface and easy-to-read charts.

You can download our powerful app to trade anywhere, anytime with speed and ease.

Or you may choose to use MetaTrader 4 and MetaTrader 5. It’s all up to you.

Helpful educational resources also provides various educational resources to help traders like you make more informed decisions when choosing which assets to trade.

Stay up to date with our news, or check out our trading glossary and FAQs. You can also watch our webinars, visit our Traders’ Clinic, or read the blog posts in our Education Centre.

The Trading Definition and Trading 101 blog posts define and decode trading terms and jargon for you, while the How-to Guides dispense valuable tips on trading-related topics.

On-hand help and support

At, you are never alone in your trading journey.

We know a seamless trading experience is only possible with a dedicated customer support team and knowledgeable account managers.

If you need help, you can contact our customer support team via Live Chat 24/5 or email provide on-hand help and support

You can also reach out to your account manager for trading-related queries - a perk that is available for all accounts except the Basic account.

Sign up for an account or log in to start trading now.

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See all FAQs

What are the benefits of trading with a regulated company?


One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.

However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.

Where are your offices located?


Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Are my funds at risk in case of Insolvency/Bankruptcy?


All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?


The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of


The official email domains used for our communication are:

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is a scam?

Down is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

Down is operated by Finalto (BVI) Limited which is an authorized and regulated by the B.V.I Financial Services Commission (“FSC”) under the Securities and Investment Business Act, 2010, license number SIBA/L/14/1067. is a global brand and trade mark used by Finalto (BVI) Limited and owned by Finalto (IOM) Limited.

Finalto (BVI) Ltd has the sole and exclusive use of the domain worldwide.

What can I trade with you?

Down offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
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