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Our trading platforms

After you sign up for a account, you can choose the type of platform you prefer.

Apart from the Web Trader platform, you can use our app as well.

Alternatively, you can download MetaTrader 4 (MT4) and MetaTrader 5 (MT5) from Google Play or the App Store.

Read our step-by-step guide to find out how to add MT4 or MT5 to your trading account.

On the web platform

1. Log in to your account, go to the upper-left corner menu, and click My Account.

My Account at the top left corner of the screen

2. Above the list of accounts, click on the button to create a new account.

Select the button with an icon of a person and a plus sign positioned directly above the account equity section

3. In the opened window, select a Trading Account type, for example, MT4 - CFD.

A popup window for creating a new account will appear, offering options to select the type of trading account to be created

4. Select Account Type – Real or Demo, specify Currency and Leverage. Confirm accepting terms and conditions and click Create.

The popup window showcases various details of the new account, including the type of account currency and leverage

5. If the account is created successfully, you will see a corresponding message.

Your account has been created successfully

6. The account is now displayed among your other accounts in My Account.

The My Account page shows the newly created account along with any existing accounts

On the app

1. Go to Account, and then, click My Accounts.

2. At the bottom of the screen, click Create New Account.

My Account at the bottom right corner of the screen.

3. In the opened window, choose an account type, for example, MT5-CFD.

New Account page on the mobile app choose an account type and select either CFD MT4 or MT5

4. Then, choose if the account is Real or Demo.

Select the account type and a window will pop up at the bottom displaying options for Real or Demo accounts

5. Specify Currency and Leverage, and click Create.

The New Account page on the mobile app displays details of the account including account type currency and leverage

6. The account is now displayed among your other accounts in My Accounts.
If you expand it and click Trade, you will be redirected to the corresponding MT5 app if you have it installed. If you don’t, you will be redirected to the app page in the App Store or Play Store.

The My Account page in the mobile app shows the newly created account along with any existing accounts

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See all FAQs

What are the benefits of trading with a regulated company?


One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.

However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.

Where are your offices located?


Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Are my funds at risk in case of Insolvency/Bankruptcy?


All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?


The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of


The official email domains used for our communication are:

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is a scam?

Down is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

Down is operated by Finalto (BVI) Limited which is an authorized and regulated by the B.V.I Financial Services Commission (“FSC”) under the Securities and Investment Business Act, 2010, license number SIBA/L/14/1067. is a global brand and trade mark used by Finalto (BVI) Limited and owned by Finalto (IOM) Limited.

Finalto (BVI) Ltd has the sole and exclusive use of the domain worldwide.

What can I trade with you?

Down offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
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