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As a group of companies, has regulated entities in several jurisdictions, specifically Europe (Cyprus), the United Kingdom, Australia, South Africa, Saint Vincent and The Grenadines and BVI.

Each of our entities is regulated by the relevant authority in its jurisdiction.

The grace period refers to how long some clients can deposit and trade without the necessary documents required for account verification. However, not all clients are eligible for it.

Our regulations

We are regulated under five companies:

  1. Safecap Investments Ltd. - regulated under CySEC (Cypriot regulator)*
  2. Finalto Financial Services Ltd. - regulated under FCA (UK regulator)
  3. Finalto Australia Pty Ltd.- regulated under ASIC (Australian regulator)
  4. Finalto South Africa Pty Ltd.- regulated under FSCA (South African regulator)
  5. Finalto BVI Ltd. - regulated by FSC (BVI regulator)
  6. Finalto International Ltd. - is registered in the Saint Vincent and The Grenadines (“SVG”)

*EU passport of license for operations across the Eurozone.

Grace period for eligible clients

The grace period is only offered for clients in these markets:

  • Europe (Cyprus) - Safecap Investments Ltd., regulated by CySEC
  • Global - Finalto BVI Ltd., regulated by FSC

How long is the grace period

Depending on your country of residence, you may fall under either category.

Note that:

  • Eligible clients under the BVI regulation will have a grace period of 28 days.
  • Eligible clients under Cyprus regulation have a grace period of 15 days.

If the verification process is not completed and the necessary documents are not submitted after the stated grace period, we will close the positions and proceed with the return of funds.

Refer to our global trading regulations for more information.

Log in to your account to complete the verification process now.

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What are the benefits of trading with a regulated company?


One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.

However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.

Where are your offices located?


Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Are my funds at risk in case of Insolvency/Bankruptcy?


All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?


The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of


The official email domains used for our communication are:

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is a scam?

Down is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

Down is operated by Finalto (BVI) Limited which is an authorized and regulated by the B.V.I Financial Services Commission (“FSC”) under the Securities and Investment Business Act, 2010, license number SIBA/L/14/1067. is a global brand and trade mark used by Finalto (BVI) Limited and owned by Finalto (IOM) Limited.

Finalto (BVI) Ltd has the sole and exclusive use of the domain worldwide.

What can I trade with you?

Down offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
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