Support Center - Withdrawals is dedicated to providing you with all the relevant information to enhance your CFD trading experience. The following Frequently asked questions (“FAQ”) page has been created to address your queries and questions that may arise while using our Web and Mobile trading platforms.
Support Center > Withdrawals


How can I withdraw money from my account?

To withdraw money from your account:

  • Click on the Menu located in the top right corner of your screen.
  • Select Withdrawal method.
For your convenience, you can also withdraw using the mobile app.

Please note:

  • Your account must be fully verified before submitting a withdrawal request.
  • Funds will be returned to clients with the same payment method used to deposit. For example, if a deposit is made by credit card, funds will be returned to the same credit card.
  • Credit card deposits are prioritized and will be refunded first, (with priority given to deposits made within the last 12 months), followed by other forms of withdrawal methods.
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Are there any withdrawal limitations?

There is a minimum withdrawal amount for every payment method as listed below:

  • Credit/Debit card: minimum 10 USD/EUR/GBP
  • Wire Transfer: minimum 100 USD/EUR/GBP and 20 EUR within EU
  • Skrill/Neteller: minimum 5 USD/EUR/GBP
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Do you charge any withdrawal fees? does not charge any withdrawal fees. Please note, however, that some banks may charge transaction fees. These fees are not covered by*.
*Please note: any bank fees incurred by VIP clients are reimbursed by

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What is the timeframe of the withdrawal process? makes every effort to ensure the funds you withdraw are transferred in a prompt and efficient manner.*

Payment Method Estimated Processing Timeframe
Credit Card
2 to 8 days
Wire Transfer
2 to 5 days
Alternative Payment Method
2 days

Upon completion of the withdrawal request processing, funds should be credited to your payment method of choice within the estimated timeframe above.

*Please note: in compliance with anti-money laundering regulations, is only allowed to transfer funds to an account bearing your name. may require additional information or documentation prior to releasing funds to your account.

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