Support Center - Withdrawals

Markets.com is dedicated to providing you with all the relevant information to enhance your CFD trading experience. The following Frequently asked questions (“FAQ”) page has been created to address your queries and questions that may arise while using our Web and Mobile trading platforms.
Support Center > Withdrawals

 Withdrawals

 
How can I withdraw money from my account?

To withdraw money from your account:

  • Go to the My Account tab, (located in the top right corner of your screen).
  • Select the Withdrawal tab.
  • Enter your information.
For your convenience, you can also withdraw using the mobile app.

Please note:

  • Your account must be fully verified before submitting a withdrawal request.
  • Funds will be returned to clients with the same payment method used to deposit. For example, if a deposit is made by credit card, funds will be returned to the same credit card.
  • Credit card deposits are prioritized and will be refunded first, (with priority given to deposits made within the last 12 months), followed by other forms of withdrawal methods.
 
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Are there any withdrawal limitations?

There is a minimum withdrawal amount for every payment method as listed below:

  • Credit/Debit card: minimum 10 USD/EUR/GBP
  • Wire Transfer: minimum 100 USD/EUR/GBP and 20 EUR within EU
  • Skrill/Neteller: minimum 5 USD/EUR/GBP
 
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Do you charge any withdrawal fees?

Markets.com does not charge any withdrawal fees. Please keep in mind, however, that some banks may charge transaction fees. These fees are not covered by Markets.com*.
*Please note: any bank fees incurred by VIP clients are reimbursed by Markets.com

 
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What is the timeframe of the withdrawal process?

Markets.com makes every effort to ensure the funds you withdraw are transferred in a prompt and efficient manner.*

Payment Method PROCESSING TIME
(PP Team)
PROCESSING TIME
(Banking Team)
PROCESSING TIME
(Banks/PM's)
TOTAL Processing Time
CC
up to 1 days
1 day
up to 7 days
2 to 8 days
WT
up to 1 days
1 day
up to 5 days
2 to 5 days
Online PM's
up to 1 days
1 day
Upon Execution
2 days

Once the withdrawal request is processed, funds should be credited to your payment method of choice within 7 business days.

Please keep in mind that there are several factors affecting the timeframe within which withdrawal funds are received:

  • The specific service provider you use to wire/withdraw funds, for example, could affect the speed of the funds transfer.
  • Within various geographic regions globally, wire transfers may make their way through several banks and/or institutions prior to reaching the final banking institution.
  • Some financial institutions require several business days to remit funds internationally, potentially affecting the timeframe of wire transfer withdrawals.
*Please note: in compliance with anti-money laundering regulations, Markets.com is only allowed to transfer funds to an account bearing your name. Markets.com may require additional information or documentation prior to releasing funds to your account.
 
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