Support Center - Deposits

Markets.com is dedicated to providing you with all the relevant information to enhance your CFD trading experience. The following Frequently asked questions (“FAQ”) page has been created to address your queries and questions that may arise while using our Web and Mobile trading platforms.
Support Center > Deposits

 Deposits

 
What is the minimum deposit to open an account?

The minimum deposit to open a Markets.com account is $/€/£ 100.

 
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What currency can I use to deposit funds?

We accept deposits in the following currencies:
USD/AUD/BGN/CAD/CHF/CZK/DKK/EUR/GBP/HRK/NOK/PLN/RON/RUB/SEK.

 
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How can I deposit money into my account?

There are several ways to deposit funds:

Option 1:

  • Go to the Deposit tab, (located in the top right of your screen).
  • Enter your payment details.

Option 2:

  • Go to the My Account tab, (located in the top right corner of your screen).
  • Select the Deposit tab.
  • Enter your payment details.

Option 3:

  • Use the mobile app to deposit funds.
 
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Is it safe to use my bank card on Markets.com?

At Markets.com, we understand that the security of your funds is a primary concern. Rest assured that we implement and adhere to strict financial guidelines, both internally and with external parties. As security is a top priority, concrete safeguards are built into the system.

Safety measures include but are not limited to:

  • In accordance with financial regulations, client funds are segregated from operational funds, and are monitored on a daily basis.
  • We validate full compliance with financial regulations requirements, among which is the holding of sufficient capital in order to safeguard client funds.
  • We use a combination of advanced technical and physical safeguards to protect all data systems.
  • Rigorous firewalls and Secure Sockets Layer (SSL) software is used to protect information during transmission.
  • All communication between our clients and data servers is encrypted.
 
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What deposit methods does Markets.com accept?

The following deposit methods are accepted:

  • Credit card
  • Wire transfer
  • Neteller
  • Skrill
Additional payment methods include: Fast Bank Transfers (Envoy/WorldPay), Ideal, Sofort, Giropay, Mistercash, Instant Bank, Multibanco, Przelewy24, eKonto, BankLink (SwedBank).
 
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Is there a deposit fee?

Markets.com does not charge clients for depositing* funds into their accounts. However, we recommend you check with your bank or credit card company for any transaction fees or additional charges.

*Please Note: clients depositing over $2,500 will be reimbursed by Markets.com for any external transaction fees that are charged.

 
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When will funds appear in my account?

The time it takes for funds to appear in your account may vary depending on the deposit method used:

  • Credit/debit cards take approximately 24 hours* to process from time of receipt.
*Please note: if your card has been verified and compliance documents approved prior to deposit, the deposit(s) will be credited to your trading account immediately.
  • Wire transfer deposits take approximately 1 – 2 business days to process from time of receipt.
 
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Why was my deposit unsuccessful?

Your deposit could be successful but in pending status. This can happen when the account or payment verification process is not complete.

To complete the full verification process*, please provide the required documents, explained and listed in detail under Account Verification in the FAQs.

Log in to your account and upload the missing documents using the Upload Documents option, under My Account on the Markets.com website, or using the mobile app. If you receive an error message indicating that your deposit failed, please contact your payment method provider or your bank.

*Please note: verification of documents may take up to 24 hours to review after submission. You may receive additional instructions via email after uploading your documents.

 
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Is there a limitation on the amount I can deposit?

The maximum deposit amount allowed varies depending on the chosen payment method. The deposit amounts and their matching payment method are listed in detail on the Cashier page when you log in to your account.

 
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