Adding funds to your account could be successful but in pending status. This can happen when the account or payment verification process is not complete.
To complete the full verification process, please provide the required documents, explained and listed in detail under Account Verification in the FAQs.
– Log in to your account.
– Select Verification Centre.
– Upload the necessary documents using the Upload Documents option.
Please note: verification of documents may take up to 24 business hours to review after submission. You may receive additional instructions via email after uploading your documents.
Otherwise, you may need to contact support if the issue persists and consider checking the matter with your payment provider.
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