Proof of Identification – clear copy of a valid Passport; if this is not available please provide us with a copy of your National ID or Driver’s license. Passports should be provided at your earliest convenience.
All details must be clearly visible (full name, date of birth, date of expiry, photograph, document’s number and full security strip if applicable). Proof of identification displaying initials will not be accepted as proof of identity.
Proof of Residence – clear copy of: bank or credit card statement, utility bill (e.g. water, electricity, gas, landline phone, Internet, TV Service), municipality statements.
Note that all details must be clearly visible (full name, address of residence, date of issue of the document, logo or stamp of the issuing company).
Proof of residence documents must have been issued within the last six months. All documents provided must be issued in the name of the client; third party documents will not be accepted.
National Client Identifier (“NCI”) – As part of our regulatory reporting obligations we are required to verify your NCI. To validate your NCI, you need to provide us with the documents indicated above. Based on your nationality, additional documentation may be required such as a clear copy of a Citizen Card, Taxpayer card, Passport, National Insurance number, National Identification number, document indicating your fiscal code, etc. In cases where documents with the highest priority are not available, we may proceed by creating a CONCAT. The CONCAT will be created by using information that you have already provided during your registration, such as your date of birth and name.
Enhanced Verification – As part of your account verification, additional information might be required in order to meet our regulatory requirements. Information that might be requested from you for these purposes can include:
– Proof of Phone Number – This can be a document verifying your phone number (mobile or landline). This can be: a phone bill, a tax statement, a bank statement, a payslip or any other official document issued by a third party which carries your name and phone number. The document must indicate your full name as per your identification documents. In order to approve the submitted document, we will contact you on the phone number indicated in the document.
– Bank Confirmation Letter – Letter from your banking institution, based in the EEA or an equivalent country, which includes and verified your Full Name, Address, Date of Birth and Passport/ID number. If the passport or ID number is different to the one on the identification document previously submitted we will require a clear copy of it.
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